Tata Motors Limited 应用

“ConnectNext” forms one of the three strategic pillars of TATAMotors vision of “HORIZONEXT”. It takes connectivity features in avehicle to next level. ‘ConnectNext’ app in conjunction with‘ConnectNext Service’, is a pre-requisite for TATA Motors apps tointeract with ConnectNext infotainment system such that user canenjoy enhanced ConnectNext experience.General Functions:1. Enable smartphone connectivity to TATA Motors’ ConnectNextinfotainment.2. ‘ConnectNext Service’ app is also required for fullfunctionality. This automatically redirects to Google Play Store ifit is not installed.3. Shows connection status of your smartphone with your TATAMotors’ ConnectNext infotainment system.4. Functions in conjunction with ‘ConnectNext Service’

This service is required by ConnectNext app to establishconnectivity between smartphone and TATA Motors’ ConnectNextInfotainment system.General Functions:1. Mandatory plug-in for ConnectNext app2. Always functions in conjunction with ConnectNext app

TATA MOTORS iLead is a Sales Force enabling tool meant for itsInternational Distributor Network. iLead allows capturing customerdata efficiently right from the first point of contact and trackscustomer opportunities right up to its closure.iLead acts as an facilitation tool for the sales force by trackinghis/her performance, managing schedules and provides valuablereal-time information such as existing customer details, stockstatuses, alerts and reminders on the go.

Tata Motors smartTRACKER is the official SalesForce Automation App for Android, developed for the field salesteam of passenger vehicle dealerships.With this App, Tata Motors equips its dealer sales team with toolsto enable smart sales by planning their day in a more productivemanner. This is an App for the Tata Motors Customer Advisor “on thego”. Now you can update your sales leads and follow-ups fromanywhere and anytime.What can you do?The customer advisor can perform the following –• Create new sales enquiry• Plan activities for an enquiry• View and update activities planned for the day• Update the status of an enquiry• Synchronise activities with phone calendar• Contact synch and much moreEase of use has been one of the focus areas while designing theuser interface. Data entry points are mostly drop down driven withminimal free text input. Real time data synchronization with CRMsystem saves the CA from the duplicate effort of updating thedata.Now download the app and enjoy smart selling!

OUTDO 2015 is Tata Motors Annual IT event.This event brings IT and business leaders together. In this event,Tata Motors reviews IT performance, shares IT Roadmap Updates,celebrates company stars and builds team togetherness, throughoutthe event

Step into the virtual world for a quick testdrive of Zica, the new zippy car from Tata Motors. The appshowcases India’s first Virtual Drive experience, a one-of-a-kindexploration of Zica’s innovative & fresh design language withcutting edge driving dynamics.Experience either in Standard (Handheld) mode or combine with the‘Zica Virtual Drive Gear’ in the Headset mode. The stellar virtualexperience immerses you in a stadium with Lionel Messi, GlobalBrand Ambassador, Tata Motors, before moving on to a comprehensiveexterior and interior view of the car while it travels on road. Theexperience is surreal and covers the #Fantastico features of theZica.As part of the ‘Zica 7 Senses’ campaign, it's a #Fantasticoexperience for your eyes. The Zica Virtual Drive is for the firstof the 7 senses – Sight. Designed to give a complete experience ofthe car, ‘Zica 7 Senses’ makes all the senses work together tocreate an emotion that is greater than the sum of its parts.In the app, you can also learn more about the key features thatmake Zica a standout hatchback, and also Book A Test Drive, or evenBook The Zica itself. Download the app and get virtual now!

OUTDO 2014 is Tata Motors Annual IT event.Thisevent brings IT and business leaders together. In this event,TataMotors reviews IT performance, shares IT Roadmap Updates,celebratescompany stars and builds team togetherness, throughouttheevent.

Super Save the Kids

‘Explore the TATA Hexa’ application will tell you all about the newIMPACT Design Philosophy,   
the TATA Hexa’s dynamicperformance, the next gen technology that has beenincorporated, 
comprehensive safety features that have beenwell thought through    keeping your needs in mind,and the absolute comfort you will experience in the TATA Hexa.  You can also select the colour you would like to see theTATA Hexa in, get specific details about
the interiors andexteriors, and even book a test drive, right from the app.   Get started, and be prepared for an exhilarating journey!

A Smart way to explore and know about your Tata Motors Car.

This app is currently applicableforBangladesh, Nepal, Sri Lanka, Philippines and South Africa.It’sdelightful features will provide the users of Tata cars a“peace ofmind motoring” experience. This helps user to be connectedwith thehighly efficient network of Tata Motors, whenever andwhereverrequired, through mobile phone. It is our next step inanticipatingyour requirements and providing the best customerexperience.Features of this app includes –• Dealer network, find nearest workshop & GPSnavigationguide• Emergency contacts• Book your service• Submit feedback or complaints• Add various reminders for yourself• Get notified about latest offers (without SMS or Call)

Take connectivity with your vehicle to the next level with theConnectNext App.

This app is required by ConnectNext apptoestablish a connectivity medium between smart phoneandinfotainment system. It runs in background and becomes activeonsensing a valid connection.Updates in the latest app:1. Performance improvements2. Minor Bug Fixes3. Turn-By-Turn functionality added.Note: Previous versions of ConnectNext and ConnectNext Servicetobe unistalled and ConnectNext 4.1 needs to be installedbeforeinstalling ConnectNext Service 4.1

Tata Smart Remote app brings the power of controlling ConnectNextinfotainment system comfortably from Smartphone over Bluetooth withthe help of intuitive user interface. This app controls thefollowing functionalities: -Media Control -Radio Control -AudioSettings -Mood Lighting Control (if available in vehicle) -FATCControl (if available in vehicle) Note: -Tata Smart Remote apprequires latest ConnectNext app to be installed in your smartphone.This app works on Bluetooth Only. The compatibility and features ofthis app may vary with vehicle variants. -Currently, this app iscompatible with touch screen infotainment system of Nexon, Hexa,Tigor, Tiago, Zest and Bolt.

MyTataMotors is the official intranet appforTata Motors employees across the globe. The app serves as aniftyway for employees to access latest news, blogs, policies andgetnotifications on the latest updates within the organisation.Itwill also act as an engaging platform for employees tointeract,share posts, comment and like various stories/ posts. Allthis willbe on-the-go, from your mobile phones.

CV Customer Care app is an official app from Tata Motors for thecustomers of Commercial Vehicles business which allows them toconnect with Tata Motors for his aftermarket needs. The app haslots of features which will help our customers to engage with TataMotors Ltd and keep track of all of their aftermarket needscorresponding to the vehicle (s) owned by them.

Keep driving to be a Champion!

Tata Emergency Assist is part ofConnectNextApp Suite from TATA Motors. App helps user to notifytorelatives/friends, in emergencies. In case of Airbag deploymentinunfortunate scenarios, app detects and notifies the presetcontactswith message along GPS location & makes callautomatically.This notification can be triggered manuallyalso.The app has following features:1. Automatically raises an emergency alert if airbagisdeployed.2. Location will be automatically shared to emergency contactsbySMS, followed by call.3. Manual alert can be raised to send notification toyourcontacts.4. It provides nearby help locations ofHospitals/Garages/PoliceStation using Navigation apps.Note: Tata Emergency Assist requires latest ConnectNext app tobeinstalled in your smartphone. This app works only whenSmartphoneis connected with compatible Tata ConnectNextInfotainment Systemon Bluetooth or USB. The compatibility andfeatures of this app mayvary with vehicle & its variants. Formore details oncompatibility, refer ConnectNext App.

Explore the next-gen sensation, Tata Nexon, right fromyoursmartphone/tab. Visualise it in different colours,customizedifferent features as you like and discover the details.To knowmore about the car’s key tech specs, interiors, exteriors,pricesand accessories or to book a test drive, download the appnow! Thisis your starting point for a driving experience that’sallpleasure!

Bandhu-Guru: To support Tata Motors Commercial Vehicle customers

App for catering to the retail market requirement of fast movingparts .

Tata Motors iRA is a cool new connected tech platform that is insync with India. It offers a range of innovative features that areespecially developed keeping in mind the needs of the India carbuyer. It redefines car safety with tech-led innovations thatdeliver next level protection

Tata Motors Ltd, Commercial Vehicle Division has embarked on thejourney for Digital enablement of its "CHANNEL PARTNERS &RETAILERS". This mobile application is a step forward towards thisgoal. eCATS will support following features: • Provide Tata GenuineCatalogue Search by VIN No, Chassis Type , Part No, Registrationnumber • Display image of the part for better accuracy &identification • Help identify part applicability against the model• Help identify alternate / interchangeable parts • Display TataGenuine Spare Parts availability at nearby channel partners on map• Facility to fetch contact details of channel partner to allowcall out Below will be the benefits of the app: • Find accurateparts numbers • Improve ordering efficiency • Increase CustomerSatisfaction and Sell More Parts Please reach us atcrmdms@tatamotors.com in case of any queries.

Tata Motors Ltd, Commercial Vehicle Division has embarked onthejourney for Digital enablement of its Channel Partners&Retailers. This mobile application is a step forward towardsthisgoal. e-Dukan will support following features: • ProvideTataGenuine Catalog Search by VIN No, Chassis Type , PartNo,Registration number • Display image of the part for betteraccuracy& identification • Help identify part applicabilityagainst themodel • Add to cart for a temporary list of parts byadding them toyour cart • Add to favorites for adding a part as infavorites list• Order ‘n’of quantity • E-commerce payment systemBelow will bethe benefits of the app: • Search and order accurateparts numbers• Improve ordering efficiency • Increase CustomerSatisfaction andSell More Parts

Test Drive app use by DSEs for Tata Intra vehicle at Tata MotorsCVBU Dealers

NEEV MITRA is an e-tool for Tata Gram Mitra that is easy to useandunderstand. The key purpose of Neev Mitra app is to keep TataGramMitra up-to date about the Commercial vehicles range entailingthedetails such as product features, its specifications,applicationsand demonstration videos. The Value Added Servicessection providescomprehensive details about all VASs from TATADelight to TATAZippy to TATA Kavach. The Business Opportunitysection allows TataGram Mitra to share the business potential inits area for seedingcommercial vehicles.The Call Support sectionallows Tata Gram Mitrato connect with Tata Motors. Keeping in mindthe need for anefficient and quick feedback & informationsharing between TataGram Mitra and Tata Motors. NEEV MITRA has aprovision to downloadthe videos, images, brochures that can bereferred to as and whenrequired by Tata Gram Mitra

MyGuide App is an interactive way of sharing information relatedtoTata Motors Passenger Vehicles Products with Dealer SalesManpower.It is developed with an objective of connecting with SalesManpoweron real-time basis to keep them updated on TML Products,VariousSchemes & Offers by Tata Motors, and to keep enhancingtheirknowledge by providing quick Training ReferenceMaterialson-the-go.

Tata Motors Service Connect App is an official app from TataMotorsfor the customers of passenger vehicles business which allowsthemto connect with Tata Motors for his/her after market needs. Theapphas lots of features which will help our customers to engagewithTata Motors Ltd and keep track of all of their after marketneedscorresponding to the vehicle(s) owned by them.

Tata Motors KYC is an official app from Tata Motors for theChannelpartners of passenger vehicles business which allowschannelpartners to view existing Primary contact information for avehiclefrom Siebel and if required, edit & update the latestdetailsby interacting with the customer. The edited request canbesubmitted to the Tata Motors call center directly through thisappwhere an auto generated email will get triggered from theuser’sGmail ID to a pre-defined call center ID.

Tata Motors Service Application (TMSA) is an official app fromTataMotors for the Channel partners of passenger vehiclesbusinesswhich allows channel partners to create Job cards usingthrough 7”Tabs. The application has facility to take vehicleinventory andcapture all customer voice & jobs required foropening a jobcard. It also has the provision to send an electroniccopy of thejob card instantly through email to the customer.

Safety of School children commuting through School Buses is acauseof concern for Parents as well as School authorities. Whyhasn'tthe bus arrived till now? Has there been a breakdown or hasit metwith an accident on the way? Does the bus route passthroughunsafe/accident prone areas? Parents are equally stressedabouttime management while dropping and picking up their kids frombusstops: Should you waste the precious morning time waiting atthebus stop? If the bus is delayed, must you be late for work aswell?Tata Motor's SkoolMan Telematics system for School Buses,providesa solution not only for these but many other problems aswell. Nolonger should you worry about the safety of your childrenonboardor count minutes while waiting at the Bus stop. For theFleetManagers and Operational heads of the School Bus Fleets,SkoolManoffers a versatile and comprehensive solution formonitoring andmanaging the performance of the Buses, bothindividually andcollectively. They can not only control the routes,schedules,alerts to parents and the safe-unsafe zones' demarcationbut alsomanage them dynamically based on an extensive set ofreminders andreports.

Tata Motors Telematics service ,Tata Fleetman.

eGuru CRM is a Lead Management app for Dealer Sales ExecutivesandManagers of Commercial Vehicles Business Unit of Tata Motors.Itoffers following functionalities: - Create Contact/Account -Createand Manage opportunity - Link Campaigns

Channel partner App for opening Job cards through 7" Tabs

MyLeads is a lead management mobile application. The app is forTataMotors Passenger Vehicles Sales Customer Advisors.MyLeadsfacilitates better tracking of enquiries. It helps theCustomerAdvisors to plan their day’s schedule and track thecompletion oftheir activities. The Dashboard provides a snapshot ofthe monthlyperformance. The direct integration with the CRM systemensuresthat the Customer Advisor can access and update enquireseven whenon the move. MyLeads enables the customer advisor tocapture thesales enquiry information even when the app is offline.Shortcutsto communication links for call, whatsapp, email and SMSareprovided for ease of follow-up.

Tata Motors Drishti offers multiple features which will enableTMLemployees to perform many of their activities from the comfortoftheir own devices. The app also simplifies many of theprocessesfor employees by enabling self-service.

MyLeads Analytics is a lead management analytics mobileapplication.The app is for Tata Motors Passenger Vehicles DealerSales Team.MyLeads Analytics facilitates better tracking of theenquiriescreated by the Customer Advisors. The Dashboard providesa snapshotof the monthly performance of the Customer Advisorspresent underthe Dealer Sales Team. The direct integration withCRM systemensures that performance reviews can be done any timeanywhere.

IBCRM Mobile App is a Lead Management app for Channel PartnerSalesExecutives and Managers of Commercial Vehicle Business Unit ofTataMotors(International Business). Key features of the mobile appare:• Opportunity creation – DSM/DSE can create/ update opportunityforeach customer and can take all details of customer likecontact,account, financier and lead classification details. •Contact andAccount creation – User can create contact/account whichcan beused to linked with opportunity while opportunity creation.•Activity creation – For every opportunity activity has beencreatedto track status of opportunity. • Lead classification– Inthis,user can conclude possibilities of purchasing particularvehicle inmonth. • Calendar – All activities of DSM/DSE can be viewas persales stages. It has week view and day view. • Offline –Whilecreating opportunity, contact and account user can save it asdraftoffline. Network requirement: 3G network & for download oftheapp requires min 2 Mbps.

Tata Ok Evaluator app lets the Evaluator create an evaluationreportfor a commercial vehicle along with Images and Video.Evaluator cancheck the vehicle based on various parameters andassign penaltiesfor each parameter. Vehicle images and video canbe taken forreference. App can also be used by Purchase Executiveand Manager.

Tata Motors Group Drishti offers multiple features which willenableTML group employees to perform many of their activities fromthecomfort of their own devices. The app also simplifies many oftheprocesses for employees by enabling self-service.

Tata Motors Ltd, Commercial Vehicle has recently begunDigitalEnablement of the Loyalty Program in the commercialvehiclesindustry for its Customers. This mobile application is asteptowards providing the Drivers with their Vehicleinformationassigned by their Fleet Owners or Delegates at theirfingertips.Some Highlights of the app • Vehicle information view ofthevehicle assigned to them by their Fleet Owners or Delegate•Burning of Delight Loyalty points via QR Code at TataAuthorisedService Centres for Service and OTC Orders

Bandhu-FleetOwner:Service and maintain your Tata Motors fleetusingthis app

App for enabling mobility and digital info for Service team of PVBUdealers.

Application for Tata Motors electric vehicle customers. ItsupportsWear OS.

This app for Tata Motors Electric Vehicles Sales Team Leaders.

App for catering to the after market (Service) needs of existingEVcustomers.

Analytics mobile app for Internal Sales Team and Channel partnersofCVBU

TATA OK Evaluator IB is digital enabler which facilitateevaluationof vehicles.